Many businesses have started
adopting an IP PBX solution. If you are one of the business owner who is
exploring more information about an IP PBX solution to make a decision of
whether to integrate the IP PBX system for your business communication or not,
then this Blog is for you. As this blog will educate you about the IP PBX
solution and how it is beneficial to a business.
How IP PBX System Works?
In an IP PBX system, there is a
central server, where the PBX software
is installed. All the SIP clients such as, IP Phones, Web phones,
softphones, etc. get registered with this IP PBX server. All the SIP clients
and communication infrastructure are connected with each other using the Local
Area Network (LAN) of an office. Once this system is set up, then every
originated call request will go to the central IP PBX server, which will then
routed to an internal SIP client or to the external environment based on the
request and infrastructure. To make external calls, one may either need a VoIP
minutes to use SIP based calling or VoIP gateway to connect the office VoIP
line with the PSTN.
Now, as you are clear with the
concept of an IP PBX system, let’s delve into its benefits for a business.
Easy To Install and Configure
The IP PBX system is very easy to
install for any sized business. It doesn't require any huge or drastic changes
in the company's infrastructure. The
process of PBX solution installation on your server, and configuring your
devices and infrastructure to work together as a seamless system is very easy.
Easy
to Manage
The IP PBX solution comes with a
web based admin panel so management of the system will be really very easy. It
doesn't require any technician; a computer savvy executive would be enough for
the task. As it is a software based system, you don't need to manage the bulky
hardware. It uses your LAN cables to connect your IP PBX system with the
communication infrastructure so you won't need to deal with messy wiring, which
further make it easy to manage.
Cost Saving
The IP PBX solution makes the
internal communication almost free. Moreover, SIP based communication is quite
cheaper compared to the conventional telecommunication mechanism. Moreover,
when you use the IP PBX system for your business, the voice and data both will
be traversed on the same line. This will further save cost of infrastructure.
Also, this is a software based solution which will save the cost of
maintenance.
No Vendor Lock-in
The IP PBX solution works on an
open model. It is not a proprietary system, which has its own specific devices,
hardware, etc., which require a specific vendor for support, upgradation and
other related tasks. While in the VoIP based system, you are not abided to a
particular vendor. You can take help of any VoIP solution provider which fit into
your need and budget.
Easy To Sclare
Compared to the legacy system, the
IP PBX system is very easy to scale up or down based on communication demand of
your organization. The reason is that in the legacy system, scaling is
concerned with many things like setting up new phones, deal with the wiring,
etc. Also, you need to take the help of technicians. Whilst IP PBX is software
solution and scaling up or down is very much easy.