SMBs And Startups Impart Maximum Benefits With Hosted PBX Solution

Startups and SMBs usually juggle between balancing the expenses and fulfilling the needs. So are you one of those startup or SMB companies which is worried about the increasing mobile bills? Are you one of those companies which is worried about the hassle of handling the wires, hardware and other devices of the conventional telephone lines? Then, there is a great solution gifted by the technology called a PBX Solution. 

A PBX Solution is a device or software which routes call to the destination over internet. You can get an on premises solution. The best option among traditional and IP PBX is the Multi-Tenant IP PBX solution. However, IP PBX solution has its own expense as you need to invest a capital to get the server, software, IP Phones, etc. This might not be something suitable for startup or SMB. The best possible solution for them is Hosted PBX Solution. There are so many benefits a startup or SMB could gain by taking Hosted PBX services. Some of them are briefed below:

No Capital Investment

When you opt for the hosted PBX services, you don't need to arrange capital investment as your service provider will have required software of the PBX. The service provider will also setup the whole system, including, IP Phones. Everything is part of the monthly or subscription fees, you are supposed to pay when you opt for this service.

Reduced Expenses

The hosted PBX system will be managed by the service provider so you will not need to have any technician to manage it. Moreover, management of the system will also be taken care by the PBX service provider himself. This will remove the operational and maintenance cost completely. The communication cost will be reduced remarkably, specifically for long distance calling.

Improved Connectivity And Reach

Generally, there is a person who used to take care of all calls and answer them accordingly by taking proper action such as routing it to correct extension. Also, it is possible that certain clients are handled by a specific person and thus client prefers to talk to him as he is the one who is able to handle their concerns efficiently. However, think when that key person chose to work from home for one reason or another. Here is the real benefit of hosted PBX system. The call will be routed to the alternative number of that person. And keep in mind that the caller doesn't need to call any other number. He will call the same number, for example, office landline number, the hosted PBX system will route the call to the mobile number of the employee who is working from home.

In fact, if you look at it another way, it is an extraordinary tool. Let's say you don't want to invest much in infrastructure, you may hire and allow people to work from home. The hosted PBX will make sure the people outside the organization would never get to know this. Moreover, the employees who are allowed to work from home will also be connected with each other.

Easy Scalability

When you grow and wants to add more extension, all you need to do is contact your hosted PBX service provider and ask him to increase your limit and extension. Within a few hours to days, you will get it done, that also remotely in a majority of cases.

So these are the key advantages highlighted of a hosted PBX solution. Do you need some more information? We can help you with the consultancy services