Startups and SMBs usually juggle between balancing the expenses
and fulfilling the needs. So are you one of those startup or SMB companies
which is worried about the increasing mobile bills? Are you one of those
companies which is worried about the hassle of handling the wires, hardware and
other devices of the conventional telephone lines? Then, there is a great
solution gifted by the technology called a PBX
Solution.
A
PBX Solution is a
device or software which routes call to the destination over internet. You can
get an on premises solution. The best option among traditional and IP PBX is
the
Multi-Tenant IP PBX solution. However, IP PBX
solution has its own expense as you need to invest a capital to get the server,
software, IP Phones, etc. This might not be something suitable for startup or
SMB. The best possible solution for them is
Hosted PBX Solution. There are so many benefits a startup or SMB
could gain by taking
Hosted PBX services.
Some of them are briefed below:
No Capital Investment
When you opt for the hosted
PBX services, you don't need to arrange capital investment as your service
provider will have required software of the PBX. The service provider will also setup the whole system,
including, IP Phones. Everything is part of the monthly or subscription fees,
you are supposed to pay when you opt for this service.
Reduced Expenses
The hosted PBX system
will be managed by the service provider so you will not need to have any
technician to manage it. Moreover, management of the system will also be taken
care by the PBX service provider
himself. This will remove the operational and maintenance cost completely. The
communication cost will be reduced remarkably, specifically for long distance
calling.
Improved Connectivity
And Reach
Generally, there is a person who used to take care of all calls
and answer them accordingly by taking proper action such as routing it to
correct extension. Also, it is possible that certain clients are handled by a
specific person and thus client prefers to talk to him as he is the one who is
able to handle their concerns efficiently. However, think when that key person
chose to work from home for one
reason or another. Here is the real benefit of hosted PBX system. The call will be routed to the alternative
number of that person. And keep in mind that the caller doesn't need to call
any other number. He will call the same number, for example, office landline
number, the hosted PBX system will
route the call to the mobile number of the employee who is working from home.
In fact, if you look at it another way, it is an extraordinary
tool. Let's say you don't want to invest much in infrastructure, you may hire
and allow people to work from home.
The hosted PBX will make sure the
people outside the organization would never get to know this. Moreover, the
employees who are allowed to work from
home will also be connected with each other.
Easy Scalability
When you grow and wants to add more extension, all you need to
do is contact your hosted PBX service
provider and ask him to increase your limit and extension. Within a few hours
to days, you will get it done, that also remotely in a majority of cases.
So these are the key advantages highlighted of a hosted PBX solution. Do you need some
more information? We can help you with the consultancy services
