10 Trends Shaping the Future of Conferencing Services

We have been in the web conferencing industry for the years now, and based on our experience and regular contacts with the other industry leaders, we have gathered the facts upon the trends that will shape the future of the conferencing services as well as their providers.

1. VOIP is the best

It was a time when we all loved PSTN and hardly thought of using the VOIP solutions. But looking at the benefits of VOIP in terms of call features and scalability offered, compared to its costs, traditional PSTN was bound to be neglected. Also, the demand for VOIP increases year by year and there is an increase in competition within the industry. This depicts that the cost of the VOIP conferencing solutions is likely to fall.

2. Intuitive & Exclusive User Experience

Earlier, operating technologies was not that easy. But, now as we see digital transformation taking place, the enterprises are likely to improve the user experience part of their products/services. Same is the case with conferencing services as well. More simple, easy, intuitive and exclusive user experience has been given priority while developing the conferencing solutions that will help even the novices to get started with the audio as well as video conferencing calls.

3. Mobile Web Conferencing

Increasing adoption of smartphones led to the enterprises to work on digital strategies. This makes it very clear to consider the mobile generation a game-changer. In fact, Google has also given importance to the search queries for mobile users with its mobile-first index algorithm. Also, in our industry, there has been a major usage of mobile conferencing apps within various organizations. Thus, mobile web conferencing is unavoidable and cannot be unconsidered. We will definitely see a huge shift with mobile web conferencing solutions.

4. Visual Conferencing for Multiple Devices

The ability of visual conferencing to take place for multiple devices with the support of high-quality networks is helping the employees of the organization to work effectively in order to do their job. The cost-effectiveness of the video conferencing solutions is making it all possible.

5. Enterprise-level Conferencing

Digital transformation says that the enterprise should focus to empower their workforce with various digital media. This will enable them to work effectively and deliver amazing results. Thus, looking at the benefits of the video conferencing solutions, enterprises have started adopting conferencing solutions to take full advantage of the technology and grow the enterprise as a whole.

6.  Collaboration is Becoming a Center of Attraction

Web conferencing has the strong benefit of collaborating with various teams across one platform. Due to this, enterprises have started saving their huge investments into traveling. Now, enterprises are looking to host events, meetings, webinars, demos and share content via web conferencing services.

7. Combination of Multiple Conferencing Solutions

There are multiple conferencing solution providers in the industry that offers audio, video, file sharing, collaborative solutions independently. Taking the advantage of varied solutions, enterprises are seen buying multiple conferencing solutions from multiple providers. This has made web conferencing industry, a very competitive one.

8. Content Management within Conferencing Solutions

Like we discussed in the earlier point that audio, video, file sharing and other collaborative tasks are being combined, their management is one thing that will need major importance. Web conferencing service providers will need to work towards managing the content in a way that becomes easily accessible across the users.

9. Conferencing Packages becoming more favorable

Unified Communications and Collaboration (UCC), as defined by Gartner, is a combination of communication and collaboration technologies. This means that the enterprise collaboration providers were least concerned about the communication technologies. But, now they have also started offering conferencing packages within UCC. This will again increase the level of competition this industry has and also will reduce the cost of the services.

Read Blog: How Sales Teams Close More Deals With Video Conferencing

10. Hosted Video is in Trend

We have seen enterprises involving into cloud computing to increase the security level of the data. Conferencing services will also see a combination with cloud computing that will enhance the communication across the workforce.

Wrapping Up

Conferencing services are going to see a huge growth based on the above trends. It is up to a service provider on how to take benefit of these.

Did you check out HoduConf? HoduConf is a web conferencing software by Hodusoft. Check out its features and facilities that give you a deeper understanding of the above trends.

Top 2 Video Conferencing Tools For Small Teams and Startups

Video conferencing is increasing in businesses. People started using different Video conferencing solutions and services for this purpose. If you are having a small team and you are looking for the best and reliable video conferencing solution, then this article will provide you the brief of the best two video conferencing tools easily available in the market.

HoduSoft Launched Enhanced Version of HoduPBX Solution

We thrive to serve our customers in a best possible way. We always look forward to add additional features and functionality in our VoIP products so we can offer more reliable, secure and advanced solutions to our clients and prospects. We are excited to announce our new features in one of our VoIP products, called, HoduPBX, which is a multi-tenant IP PBX Solution.

We have added a few value added features, which makes the HoduPBX solution more enhanced and advances the communication of any organization. Let's have a flying look at the newly added features and their functionality.

How IP PBX Solution Benefits A Business?

Many businesses have started adopting an IP PBX solution. If you are one of the business owner who is exploring more information about an IP PBX solution to make a decision of whether to integrate the IP PBX system for your business communication or not, then this Blog is for you. As this blog will educate you about the IP PBX solution and how it is beneficial to a business.

 How IP PBX System Works?

In an IP PBX system, there is a central server, where the PBX software is installed. All the SIP clients such as, IP Phones, Web phones, softphones, etc. get registered with this IP PBX server. All the SIP clients and communication infrastructure are connected with each other using the Local Area Network (LAN) of an office. Once this system is set up, then every originated call request will go to the central IP PBX server, which will then routed to an internal SIP client or to the external environment based on the request and infrastructure. To make external calls, one may either need a VoIP minutes to use SIP based calling or VoIP gateway to connect the office VoIP line with the PSTN.

Now, as you are clear with the concept of an IP PBX system, let’s delve into its benefits for a business.

Easy To Install and Configure

The IP PBX system is very easy to install for any sized business. It doesn't require any huge or drastic changes in the company's infrastructure. The process of PBX solution installation on your server, and configuring your devices and infrastructure to work together as a seamless system is very easy.

Easy to Manage

The IP PBX solution comes with a web based admin panel so management of the system will be really very easy. It doesn't require any technician; a computer savvy executive would be enough for the task. As it is a software based system, you don't need to manage the bulky hardware. It uses your LAN cables to connect your IP PBX system with the communication infrastructure so you won't need to deal with messy wiring, which further make it easy to manage.

Cost Saving

The IP PBX solution makes the internal communication almost free. Moreover, SIP based communication is quite cheaper compared to the conventional telecommunication mechanism. Moreover, when you use the IP PBX system for your business, the voice and data both will be traversed on the same line. This will further save cost of infrastructure. Also, this is a software based solution which will save the cost of maintenance.

No Vendor Lock-in

The IP PBX solution works on an open model. It is not a proprietary system, which has its own specific devices, hardware, etc., which require a specific vendor for support, upgradation and other related tasks. While in the VoIP based system, you are not abided to a particular vendor. You can take help of any VoIP solution provider which fit into your need and budget.

Easy To Sclare

Compared to the legacy system, the IP PBX system is very easy to scale up or down based on communication demand of your organization. The reason is that in the legacy system, scaling is concerned with many things like setting up new phones, deal with the wiring, etc. Also, you need to take the help of technicians. Whilst IP PBX is software solution and scaling up or down is very much easy.

We have developed user centric IP PBX software. Would you like to have a free demo? Contact us

SMBs And Startups Impart Maximum Benefits With Hosted PBX Solution

Startups and SMBs usually juggle between balancing the expenses and fulfilling the needs. So are you one of those startup or SMB companies which is worried about the increasing mobile bills? Are you one of those companies which is worried about the hassle of handling the wires, hardware and other devices of the conventional telephone lines? Then, there is a great solution gifted by the technology called a PBX Solution. 

A PBX Solution is a device or software which routes call to the destination over internet. You can get an on premises solution. The best option among traditional and IP PBX is the Multi-Tenant IP PBX solution. However, IP PBX solution has its own expense as you need to invest a capital to get the server, software, IP Phones, etc. This might not be something suitable for startup or SMB. The best possible solution for them is Hosted PBX Solution. There are so many benefits a startup or SMB could gain by taking Hosted PBX services. Some of them are briefed below:

No Capital Investment

When you opt for the hosted PBX services, you don't need to arrange capital investment as your service provider will have required software of the PBX. The service provider will also setup the whole system, including, IP Phones. Everything is part of the monthly or subscription fees, you are supposed to pay when you opt for this service.

Reduced Expenses

The hosted PBX system will be managed by the service provider so you will not need to have any technician to manage it. Moreover, management of the system will also be taken care by the PBX service provider himself. This will remove the operational and maintenance cost completely. The communication cost will be reduced remarkably, specifically for long distance calling.

Improved Connectivity And Reach

Generally, there is a person who used to take care of all calls and answer them accordingly by taking proper action such as routing it to correct extension. Also, it is possible that certain clients are handled by a specific person and thus client prefers to talk to him as he is the one who is able to handle their concerns efficiently. However, think when that key person chose to work from home for one reason or another. Here is the real benefit of hosted PBX system. The call will be routed to the alternative number of that person. And keep in mind that the caller doesn't need to call any other number. He will call the same number, for example, office landline number, the hosted PBX system will route the call to the mobile number of the employee who is working from home.

In fact, if you look at it another way, it is an extraordinary tool. Let's say you don't want to invest much in infrastructure, you may hire and allow people to work from home. The hosted PBX will make sure the people outside the organization would never get to know this. Moreover, the employees who are allowed to work from home will also be connected with each other.

Easy Scalability

When you grow and wants to add more extension, all you need to do is contact your hosted PBX service provider and ask him to increase your limit and extension. Within a few hours to days, you will get it done, that also remotely in a majority of cases.

So these are the key advantages highlighted of a hosted PBX solution. Do you need some more information? We can help you with the consultancy services